Fractional CTO, Architecture Optimization, Agile Project Management, Real-Time Data Integration, TravelTech
Tripedeo – The First Video-Based Travel Booking Platform in the German-Speaking Market
Tripedeo set out to connect travelers with seasoned experts through live video sessions, preserving the personal service of a traditional travel agency. However, with an innovative video module and a legacy booking backend, the platform ran into urgent integration problems. The disjointed systems slowed down transactions, produced inconsistent user experiences, and caused frustration for both customers and travel agents looking for a seamless interface.
The Challenge
May 15, 2021
Tripedeo set out to connect travelers with seasoned experts through live video sessions, preserving the personal service of a traditional travel agency. However, with an innovative video module and a legacy booking backend, the platform ran into urgent integration problems. The disjointed systems slowed down transactions, produced inconsistent user experiences, and caused frustration for both customers and travel agents looking for a seamless interface.
"Working with Taieb streamlined our video and booking systems, making Tripedeo smoother and more efficient. His expertise truly elevated our platform."
– Mutas
CTO
The Research
A full review of Tripedeo’s technical setup revealed out-of-date integration methods and a fragmented architecture that created latency and mismatched data. Video sessions didn’t sync with the backend fast enough to confirm or modify bookings in real time. These friction points undermined trust in the platform and threatened Tripedeo’s ability to grow beyond early adopters.
The Solution
Stepping in as Fractional CTO, Taieb overhauled the platform’s core architecture to ensure that the video consultation feature worked seamlessly with the booking system. By adopting an agile project management framework, the team could rapidly address gaps and ensure reliable, real-time data flow between all stakeholders. This approach led to quicker interactions, fewer dropped sessions, and a clear path forward for feature expansion. Tripedeo emerged from the process with a solution that keeps the personal touch of a travel agency and leverages modern technology, ready to serve a broader audience without compromising on convenience or reliability.
